stupid computer

I bought this computer less than a year ago and my hard drive has crashed. How lucky am I?
After I was on the phone for 1 hour with Tech Support ( most of that trying to figure out what
she were saying, I think she was from India) they are going to send me a new hard drive. So
now I have lost some pictures and most important church stuff. I have to start all over in 3-5 days.
Wish me luck!!